Sydenham House Surgery

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Welcome to Sydenham House Medical Centre

Sydenham House Medical Centre is based in Ashford, Kent and forms part of the Sydenham House Medical Group

Click here to view The Sydenham House Medical Group link.

The doctors and staff at Sydenham House Medical Centre are proud to offer the highest standard of patient-centred healthcare.

We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

Mission Statement

Our aim is to provide the highest quality health care available to all our patients, with a well-trained and highly motivated primary health care team.

Urgent advice: PROTECTED LEARNING TIME

On a number of days throughout the year the practice is closed for Mandatory staff training and development. We will be closed for Protected Learning on Tuesday 4th June from 1pm. There will be no clinicians available in the afternoon. Whilst the practice is closed please call 111 if you are unable to wait until the following morning.

Non-urgent advice: Pharmacy First

🤒🩹 Almost all pharmacies now offer the Pharmacy First service, giving advice and, if needed, NHS medicines to treat seven common health conditions – and all without the need for a GP appointment.

Click here for more information.

Non-urgent advice: Patient Participation Group Notice

Our next Patient Participation Group meeting is being held at Sydenham House on Tuesday 14th May at 2pm. New members are welcome.

East Kent Hospitals Poster

If a GP or other healthcare professional believes you need onward care or investigations, you may be referred to secondary care services eg local hospitals. 

Unfortunately, as has been widely publicised, the wait list to see hospital consultants can be long, depending on the specialty. If there is any degree of urgency, we will always highlight this in the referral letter. However, ultimately it is up to the hospital department to triage and allocate patients on the waiting list accordingly.

Please note, we at the Surgery are powerless to chase up hospital appointments on patients' behalf. We do not have any phone numbers that are not available to the public, and to do so would take time away from caring for other patients. 

To find out about your status on hospital waiting lists, please refer to the below list of useful numbers that you can try 08:00 - 18:00 Monday to Friday, or 08:00 - 15:30 on Saturdays. Lines tend to be quieter in the evenings and at weekends.

 

East Kent Hospitals Clinical Area

Direct Dial phone number

Outpatient general enquiries

01227 868686

2 week wait referrals

01227 864240

Ophthalmology, ENT, Maxillofacial

01227 864332

General medicine, Endocrinology, Diabetes, Neurology, Gastroenterology, Rheumatology, Respiratory, Cardiology, Dermatology, Gynaecology, Acute Paediatrics, Physiotherapy

01227 864202

Trauma & Orthopaedics, Vascular, Urology, Colorectal, General surgery

01227 866440

Medical imaging

01227 868686

Pain Clinic

0300 123 1753

Colposcopy

01233 616700

Endoscopy

01843 234395 (for 2ww endoscopies K&C Endoscopy Unit – 01227 783058

Cancer care nurses

01227 868666

Kent & Canterbury Hospital 

01227 766877

Patient Experience Team (PALS)

01227 783145 / 01227 864314

 

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