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Online Services

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Covid 19 update from 26th November 2021

From the 26th November 2021 the surgery will continue with the following:

Due to the rising numbers in Covid cases, the surgery doors will be locked, please only attend if you have an appointment booked, where possible please attend the surgery on your own for your appointment.  To reassure,  the surgery is not 'closed', but we have made this decision as patients coming to the surgery, for booked appointments, are often sick, vulnerable and may be unvaccinated due to medical reasons. We feel that these precautions will help protect everyone.

We also need to minimise the number of our staff catching COVID so a functioning service is maintained, so for this reason alone these measures are vital.

Patients coming to the surgery will still need to wear a mask, use the hand sanitiser and socially distance. Our staff will continue to wear appropriate PPE.

Our consultations will continue as they have throughout the pandemic and will be offered via phone, video or face to face if clinically appropriate. We are also using eConsult.

We have all come so far in trying to minimise the impact of COVID and we need to continue to protect our staff and patients.

We would also like to take this opportunity to remind people that we have a Zero tolerance policy in place at the practice. Our staff have been experiencing higher levels of physical and verbal abuse. We do realise that people can become upset when they are or poorly but abuse towards staff is not acceptable.


Welcome to Sydenham House Medical Centre


Sydenham House Medical Centre is based in Ashford, Kent and forms part of the Sydenham House Medical Group.   

To view The Sydenham House Medical Group website please click on the following link

The doctors and staff at Sydenham House Medical practice are proud to offer the highest standard of patient-centred healthcare.

 We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.


In addition to everything you need to know about the practice, you will also find a wealth of health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.


ABUSE #notinadayswork

We are here to care for you, to keep you well. We are not here to be abused. 

We work for the NHS because we want to care for you. Please don't abuse us. 

We can refuse treatment and take further action against anyone who threatens our safety, but we don't want to do that, we want to help. 

(Site updated 30/11/2021)

Contact Details

Sydenham House Medical Centre

Contact Telephone

01233 645851
01233 645851
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