Telephone System

 ALL INCOMING TELEPHONE CALLS WILL BE RECORDED FOR TRAINING PURPOSES ONLY, PATIENTS WILL HAVE THE FOLLOWING OPTIONS WHEN CALLING THE SURGERY, 

- OPTION 1 FOR PRESCRIPTION QUERIES BETWEEN THE HOURS OF 10am - 12pm

- OPTION 2 FOR RESULTS, BETWEEN THE HOURS OF 3pm - 5pm

- OPTION 3 FOR SECRETARIAL/DERMATOLOGY QUERIES BETWEEN THE HOURS OF 9am - 4pm

FOR TELEPHONE OR APPOINTMENT REQUESTS PATIENTS ARE ASKED TO STAY ON THE LINE FOR A RECEPTIONIST

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